One of the biggest joys we get from our TNAG bespoke service is seeing and hearing how happy our customers are when they receive their custom, handbuilt instrument. Yes the wait can be tough and the silence painful but nothing compares to when the box finally arrives at their door and the case is opened for the first time to reveal the instrument of their dreams. Nothing, and we mean nothing, beats that!
Working in detail with a client from start to finish is an absolute joy. Going through wood selection, tonal requirements, string spacing, nut widths, top choice and all the other finer details that come with the bespoke process helps us to understand them as a player and in turn helps them reach their goals as a musician. Which we must not forget, is why we do this.
Our goal has always been to provide the very best service to all our customers, whether they are buying a capo online or are in our showroom buying a handbuilt Greenfield G4, we want to provide our customers with the very best service at all times and satisfy their requirements. Our customers trust us to provide the best product at any price point.
This ‘trust’ element is the core to The North American Guitar and TNAG Bespoke service. From everyone in the team who works here to all the luthiers we represent, without trust we could not do what we do.
This year we feel incredibly honoured to have seen more bespoke orders come through our TNAG Bespoke service than any year before, and we truly feel this is down to the service, information and transparency we provide and, of course, the phenomenal luthiers we represent.
Our aim is to find and source you that dream instrument and assist in any way possible though guidance and advice from start to finish.
We are able to tailor a financial package that suits your circumstances, whether this is through any of our finance options, such as TNAG LayAway and our TNAG Buy with Confidence, we are here to help. We offer a five-day ‘cooling off’ period for deposits to ensure you have made the right choice and, of course, we are here to assist in any way possible should your circumstances change.
So for more information on TNAG Bespoke please do not hesitate to contact us on +44 (0) 207 835 5597 or email firstname.lastname@example.org.
Since the birth of The North American Guitar in 2010, the bespoke instrument process has been at the heart of our business model.
From the initial consultation at our London showroom or via phone or email with one of our guitar experts, to the delivery of the finished instrument, we advise and guide you through the process from start to finish.
Our wealth of knowledge and experience is at your disposal throughout the process, to ensure, your next instrument will be unique, beautiful and created just for you.
During your consultation, we will discuss all your tonal and ergonomic requirements...
...and talk about design and inlay concepts and possibilities...
...as well as advising on the finest tonewoods available, all with the aim of providing the perfect instrument for you.