The Exchange Sell From Home service allows sellers to list their guitars for sale on the Exchange without having to physically send their guitar to our Nashville hub. By submitting your guitar for listing using our Exchange Sell From Home service you confirm that:
1. The guitar belongs to you, or you have written permission from the owner of the guitar to sell it on their behalf.
2. Photographs submitted with the listing are of the exact instrument being sold
3. The specifications provided match those that feature on the guitar, and any customisations or modifications are stated in the description provided.
4. Any major blemishes, damage or defects are shown in the photographs submitted and documented in your description of the instrument.
5. The condition of the guitar specified is true to the actual condition of the instrument.
6. Any changes to the condition of the instrument in the time between the listing being submitted to TNAG and it being shipped to the buyer are to be communicated to TNAG and, if necessary, the listing may be removed from the Exchange or new photography and descriptions may be required in order for the listing to be published to the Exchange.
7. You will notify TNAG if your guitar is no longer available for sale. We strongly advise that you exclusively list your guitar on the Exchange to ensure a swift and effective sale.
8. Once you are notified that your guitar has sold, you will ship your guitar to its new owner within 48 hours of receiving the packaging materials and shipping documents from TNAG.
9. You will follow the shipping guidelines provided to ensure that your guitar is packaged up securely for shipping.
10. Upon receipt of the guitar, the buyer has up to 72 hours
to confirm safe receipt of the guitar and to report any inconsistencies between the instrument and its representation on the Exchange and confirm that they are keeping the guitar beyond the 72-hour appraisal period. Once this confirmation has been received, you will promptly be paid.
11. You will receive the funds of the sale of the guitar less the 20% commission taken by TNAG.