Why buy from
The North American Guitar
1. Safe, secure packaging and fully insured
All instruments we ship are checked over, set up, and restrung by our in-house technicians before they’re securely placed in their cases and packed with care to prevent damage both inside the case and the shipping box. Our shipping boxes are stuffed with packing peanuts and various other forms of padding to ensure a safe journey no matter the destination. All of this is guaranteed and insured by TNAG to ensure you get your guitar as safely as possible.
2. Global shipping and same day dispatch
We understand that shipping is an essential part to buying the guitar of your dreams. We also understand that ensuring it is shipped safely and economically, wherever you are in the world, is a huge part of the buying process. We only use the very best in worldwide couriers to give peace of mind and accurate delivery times for our clients. Guitars purchased before midday CT can be shipped the same day.
3. Clear, upfront taxes and delivery costs
Each guitar is listed in either USD, GBP or EUR. If you’re buying a guitar from our Gallery all the ancillary charges for delivery to your door broken down for you at checkout. If you’re buying a guitar from our Exchange: Sell From Home service and are outside of the seller’s border-based trade entity, then you’ll be subject to import duties and taxes when the guitar arrives at its destination. If you’re buying a guitar from our Exchange: Sell From Store service and are outside of the US, then you’ll be subject to import duties and taxes when the guitar arrives at its destination.
4. Secure and easy payment methods
We accept all major credit cards, debit cards, PayPal, and bank or wire transfers for purchases. We accept payments in all major currencies. We use Shopify, the world’s biggest ecommerce platform to provide our customers with a secure online purchasing and checkout portal. Our customers can purchase safe in the knowledge that they’re doing so on one of the world’s safest platforms.
5. Flexible finance options
We offer flexible finance options to suit a wide variety of circumstances. We offer LayAway for all customers, Affirm for US customers, and PayPal Credit which can be applied for directly in PayPal.
6. 72-hour appraisal period and easy returns
Each musical instrument purchased comes with a 72-hour appraisal period, enabling you to try the instrument in the comfort of your own home. However, in the unlikely event that your instrument does not meet your expectation in any way, contact us within 72 hours and a member of the TNAG team will issue a return authorization. We will not accept any returned items that do not have a previously arranged return authorization.
Financial options
TNAG LayAway
TNAG Lay away
We are delighted to offer LayAway terms for customers wishing to purchase an instrument in instalments at 0% interest with no need for intrusive credit checks or unnecessary private information.
This could help make that guitar of your dreams a reality!
Affirm
We're delighted to offer Affirm to US residents.
Make easy monthly payments for your purchase. Rates from 10–30% APR. Quick and easy - Enter a few pieces of information for a real-time decision. No hidden fees - Know up front what you'll owe, with no hidden costs and no surprises.
You can check if you qualify from any product page.
Checking your eligibility won't affect your credit score.
PayPal
We also accept PayPal Credit, which you can apply for directly in PayPal. You only need to apply for PayPal Credit once, and after that you can then take advantage of using it to pay for any purchase over $99! PayPal Credit is interest-free for the first six months.